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Potential unauthorised absence

We have an employee who was employed on a fixed term contract.  They suffered an injury and were absent from work for 3 weeks in total.

The first week was self certified and the following 2 weeks were covered by medical certificates (2 certs for 1 weeks each). 

 

The employee says they posted the first med cert to office but it hasn't been received.  The second was posted and the line manager confirmed that they had received it but that now appears to be missing.  The employee has requested a duplicate of the first certificate.

 

The absence was an inconvenience to the manager and communications have broken down between them.  The employee says the manager was less than sympathetic to him and the employee has subsequently resigned.

 

The line manager has asked payroll to with hold all this months salary as we may decided the absence is unauthorised. 

 

I feel that is unfair as we had sight of the second certificate but have mislaid it.

 

Does anyone have any advice?

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Hello! And welcome back as we enter 2012, with a busy year ahead of us all. With talk of double-dip recessions, a possible partial or even full break-up of the Eurozone and unemployment rates set to hit nearly 9%, topics such as organisational streamlining, staff resilience and talent management are likely to be on many an HR professional's lips over the next 12 months.
 
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