HRzone blogs

Learning Leadership Lessons

Posted by Doug Shaw on Thu, 17/06/2010 - 09:45
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At our recent Engaging for Growth conference, we asked everyone to get together in small groups and discuss what had emerged from the day. A few nuggets of useful learning and thinking were gathered together.

Ideas like: Make sure we check and test that what we believe is happening, is happening. Ask people is it working? What’s going on? The more leaders listen, the more people engage. Ideas like: Proceed until apprehended! Start with your own team, then the next group, then the directorate, the division, the company.

Here is the collective out put for you to download, read and act on. Brought to you from some of the most engaged minds in some of the most engaged companies I’ve come across for a while. Companies like o2, The Affinity Trust, Cheltenham & Gloucester, RBS, Bracknell Forest Homes, Recrion, AXA, Linklaters, Virgin Atlantic, Hertz, and Guide Dogs for the Blind, to name but a few. Phew!

What lessons can you add so that we might make this work even stronger?

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Doug Shaw's picture

What Goes Around...

A blog by Doug Shaw

 

I am an experimenter and facilitator. I runs the consultancy firm What Goes Around,which uses conversational and collaborative techniques to help companies make work more socialso that in turn, they can sell better and deliver better service. I write the HR blog Stop Doing Dumb Things to Customers, and I also write here for HRZone and other publications. Prior to setting up What Goes Around, I spent 12 years at BT, excelling in sales before setting upthe CSR and sustainability team for the Wholesale division and helping BT top the Dow Jones Sustainability Index. I then moved to BT Global Services to lead on change management andemployee engagement. You can contact me on Twitter @dougshaw1 and on 07736 518066 and via my website. 

 

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Editor's Welcome

 

Hello! And welcome back as we enter 2012, with a busy year ahead of us all. With talk of double-dip recessions, a possible partial or even full break-up of the Eurozone and unemployment rates set to hit nearly 9%, topics such as organisational streamlining, staff resilience and talent management are likely to be on many an HR professional's lips over the next 12 months.
 
But to lighten the gloom here in the UK, we also have the Queen's Diamond Jubilee and its attendant public holidays to look forward to at the start of June. Followed by two weeks of Olympic Games from 27 July to 12 August and the Paralympics from 29 August to 9 September, each generating their own excitement, but also issues to work through for hard-pressed HR departments trying to sort out the multifarious staffing issues in advance.
 
So with an interesting but challenging year to come, HRZone promises to be with you, supporting you all the way and providing our usual insightful blend of news, analysis, community blogs and expert comment to help you sort the wheat from the chaff. As ever, we love to hear from you too so feel free to either post your words of wisdom to our blog section yourself or, in the case of longer, more in-depth ‘expert voice’ articles, drop me a line with any ideas to cath.everett@siftmedia.co.uk.....
 
Cath Everett
HRZone Editor 
 
 
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