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Social Media and Pre-Employment Screening: Is it a Good Fit?

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Businesses want the best. This includes their employees. While employee background checks, credit reports and a Google or LinkedIn search is nothing new, social media screening is. With networks such as Facebook, Twitter and Instagram proving to reveal the out-of-the-office lives of coworkers and colleagues, business executives need to pay attention. More than a few times, tweets, blog posts and Facebook photos have aided in the termination employees. It’s becoming clear as time goes by the businesses who really want the best, need to pay attention to how candidates are using social media. When determining whether or not social media and pre-employment screening is a good fit, there are a few things to consider.

Timing is Everything

Don’t let a candidate’s social media use be your first impression of them. Conduct your social media searches after the initial interview. This will save you time as you’ve already weeded out a few applicants and will cut back on your background check expenses as fewer would need to be conducted. Whether your employees are in the office or at home, they represent your business. You want to make sure the candidates that appear outstanding are truly outstanding and a social media search can help.

  • Do: Get authorization from candidates. Let them know whether or not you will be conducting a background check and be sure to provide them with the information about whether they passed or failed.
  • Don’t: Forget to follow the procedures. If you step outside the boundaries when it comes to incorporating social media into your background check, you’re risking the stability of your business and legal team.

Don’t Forget…

If there are protected, or anti-discriminatory, categories businesses need to pay attention to, such as religious affiliation or information about health conditions, you must consider the risks you are taking by accessing this information. You can conduct a public search, but make sure the process is the same for each and every candidate and across every department.

  • Do: Separate the social media researcher from the decision-maker. Any information from those protected categories could be removed from the research report the decision-maker analyzes when screening an applicant.
  • Don’t: Ask for private login information. You could lose a great candidate who feels this an invasion of privacy, become tied up in a lawsuit should requesting that type of information be illegal, or ABC

Social media accounts are personal and often private to those applying for your jobs. However, that doesn’t mean you shouldn’t take a quick glance to see the kinds of information, photos and thoughts they are sharing. If someone seems like a great candidate, but consistently posts status updates that conflict with your business’s values, you can save your business time and money by taking these into consideration and determining whether or not this applicant was a good fit after all. Social media searches need to be a part of pre-employment screenings if businesses truly want the best. If you choose to use social media screening in your application process, make sure you are compliant with regulations in your area.  

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Editor's Note - May 10

Had a busy week with two days at the Responsible Business Summit in London. What struck me was the appetite for sustainability in the corporate world. I spoke to senior figures from multinationals who knew wholeheartedly that businesses in the future would not succeed if the society around them failed.

Much of this appetite was understandably focused on collaboration - the future of sustainability. Words that were previously indicative of success - power, might, scale, size - are no longer enough in the open source, peer-reviewed future where opponents will not simply grumble and moan and then leave you in peace. Companies must work with governments, NGOs, charities and social enterprises as a matter of course. And even competitors, where necessary.

Facilitating this collaboration is the big challenge of the next five years. Highly-strung and ego-centric companies, feverish with the need to protect their brand, will struggle the most, but it's either adapt or die.

The business/charity relationship is one of the most interesting focal points. Business power can drive positive social change in so many ways but charities are the key holders to communities. As businesses are expected more and more to play a stake in the future, charity partnerships should be top of the corporate priority list. Businesses that don't work closely with a charity will find themselves with reputational problems.

There's a lot more to CSR, of course, but collaboration is the bedding on which CSR will rest. Businesses can no longer find the answers to all their problems in their own resources and assets.

And for many that's a scary thought.

Any thoughts, thoughts or questions, drop me a line on editor@hrzone.co.uk.

Best wishes

Jamie