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Older consumers, older workers - it’s time the imagery changed

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Last week saw the formal release of an excellent new research report “The Golden Economy – The Consumer Marketplace in an Ageing Society”. David Sinclair of ILC-UK undertook the research and the report was published by Age UK.

I went to the previous week’s ILC-UK seminar where David presented the headline findings but it was not until I had read the report in full that I saw just how much thought provoking material there is in there. Almost every section contains issues that could be dissected and debated on for some considerable time. In future blogs I hope to comment upon some of these.

As is made clear in the report there is much to be done to educate and raise awareness in the world at large, particularly the commercial world, about the needs, wants and preferences of the older sections of our society.

This blog just takes one particular aspect of the topic and flags a couple of quite serious implications.

No one, whether dealing with older consumers, older workers or older anything is quite clear where “older” starts and, indeed, the report has to rely on data from different interpretations of the start of older. However, in much everyday parlance it seems to start at about 50 years of age – hence the notion of the “over 50s”. But 50 until we “pop our clogs” is beginning to be a very long time, potentially as much as 50 years, or half our lives.

Nobody would ever dream of putting the first fifty years into one amorphous lump, so why should it be done for the second fifty? As the report identifies, there are myriad requirements associated with declining physical and mental health and isolation which markets do not yet address. But also identified is the failure to consider the requirements of the younger part of the older population which is looking much more for products and services that reflect a more active, dynamic and stylish way of  life.

Until this is changed the young marketing executives will not only miss out on all kinds of profit opportunities but stereotypes of older, confused, infirm individuals will be reinforced and perpetuated in the media and elsewhere. Not every older person eats their cheese sandwiches on a day out in a seaside fairground and wish they had gone to a different optician.

And here is the real danger. Intentional or not, that same imagery will pervade the employment arena and provide a totally distorted picture of the attributes, the energy and the value of the older worker.

 

(For more and to download the report click below:

http://www.ilcuk.org.uk/record.jsp?type=publication&ID=80 )

www.inmyprime.co.uk

 

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Editor's Welcome

 

Hello! I'm a great believer in the power of stories, whether they be folk tales, novels, films or TV dramas.
 
They have a wonderful ability to get complex moral or social issues over to us in a palatable, easy-to-understand way and can provide many lessons if only we care to look just a little bit below the surface.
 
But they can also act as a fun starting point for discussion and debate on rather more serious topics that are all too often brushed under the carpet and ignored.
 

Hence our decision to start up a Review slot on the site to look at those everyday stories that are all around us from an HR perspective.

Although we've been publishing book reviews (take a look at our Book Club list of suggested possible non-fiction works for evaluation here) for some time, you may also have noticed that we've been running a weekly home page blog on The Apprentice courtesy of The Chemistry Group for a while now.

And Pauline Wood, managing director at specialist retail headhunter, court & spark consulting, was likewise kind enough to write our first film review on the Headhunters movie.

But the big question is, why don't you give it a go yourself? There's a world of choice out there and I, like the rest of the community, would love to hear your thoughts and insights.

So next time you watch a movie, see a TV drama or read a novel that you think has an HR message worth sharing, send your review to me at cath.everett@siftmedia.co.uk or post it directly to our blogs section at www.hrzone.co.uk/blogs.

So get critiquing and look forward to hearing from you very soon.....

Cath Everett
HRZone Editor 
 
 
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