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68% of employees don’t understand their company’s vision… do you?

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Recent research by European Leaders found that 68% of employees questioned said that they did not understand their company’s vision (http://www.personneltoday.com/articles/2011/06/08/57695/managers-poor-communication-blamed-for-low-staff-motivation.html). Which raises the question of why not?

http://www.johnsylvester.co.uk/68-of-employees-dont-understand-their-companys-vision-do-you/

Do employers understand the importance of having a united workforce all moving towards a shared goal? How can they do this if they don’t fully understand what this goal is? Poor communication can be one of the greatest downfalls for businesses, and any negligence in this area often lies with management. Only 18% of respondents from the same survey viewed the company they worked for as a good organisation, indicating a link between understanding the organisation’s goals and an employee’s view of the company.

So why is it so important to communicate effectively to your employees?
It has already been noted communicating goals and visions can improve an employee’s view of the company. Communication also improves employee morale, individuals feel valued simply by having the information shared with them. It demonstrates that you trust your staff. It helps them do their job, and really, what further incentive than that do you need?!

So now comes the question of how best to communicate… Firstly, forget the whole ‘need to know’ rule – this will only make employees feel like you don’t trust them. Do your research, find out what they want to know. They may not need to know about all of the latest company developments and statistics, but by letting them in key information you are making them feel included and important. They want to know how the company is doing and how they can help the organisation reach its goals. And don’t assume your message has been understood – so much information can be changed or lost as it travels through the lines of communication. Get feedback to make sure your message is clear. Finally, always end management meetings with a plan of how you are going to communicate the outcome of the meeting to your employees – and you’ll be rewarded with an engaged and motivated workforce.

http://www.johnsylvester.co.uk/68-of-employees-dont-understand-their-companys-vision-do-you/

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Editor's Note - May 10

Had a busy week with two days at the Responsible Business Summit in London. What struck me was the appetite for sustainability in the corporate world. I spoke to senior figures from multinationals who knew wholeheartedly that businesses in the future would not succeed if the society around them failed.

Much of this appetite was understandably focused on collaboration - the future of sustainability. Words that were previously indicative of success - power, might, scale, size - are no longer enough in the open source, peer-reviewed future where opponents will not simply grumble and moan and then leave you in peace. Companies must work with governments, NGOs, charities and social enterprises as a matter of course. And even competitors, where necessary.

Facilitating this collaboration is the big challenge of the next five years. Highly-strung and ego-centric companies, feverish with the need to protect their brand, will struggle the most, but it's either adapt or die.

The business/charity relationship is one of the most interesting focal points. Business power can drive positive social change in so many ways but charities are the key holders to communities. As businesses are expected more and more to play a stake in the future, charity partnerships should be top of the corporate priority list. Businesses that don't work closely with a charity will find themselves with reputational problems.

There's a lot more to CSR, of course, but collaboration is the bedding on which CSR will rest. Businesses can no longer find the answers to all their problems in their own resources and assets.

And for many that's a scary thought.

Any thoughts, thoughts or questions, drop me a line on editor@hrzone.co.uk.

Best wishes

Jamie