Don Rhodes , 13 March 2006 @ 19:28 PM
Grievance procedure
Not only is your practice a breach of the law it seems in the UK [as it is in New Zealand] but the more fundamental difficulty you will create is in fact being seen at times to NOT be fair. This will occur because you do not have a process that deals with each incident basically along the same lines. Such a process does not inhibit fairness but ensures consistency, which is one of the most valuable management skills to exhibit. The fairness most often comes in making sure the issue[s] being addressed are clearly detailed; obtaining an explanation; and then based on that explanation, taking an action. Those 3 steps are non-negotiable in my view. Be aware I am a long-time critic of having too many rules imposed on Employers by politicians and lawyers more interested in their own existence than industrial relations; but this one has has my unqualified support.
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