Alyson Pellowe wanders into the world of performance management, and discusses who is responsible for it, what it really entails and how to handle poor performers.
When I first heard the term performance management (PM) I wasn't sure what it meant for businesses. After some research I realised it's very straightforward. It's about using a range of methods to manage individuals' work in a way that is linked to the business' needs. This includes methods like:
- Setting objectives aligned to your business plan
- Devising a set of competencies and developing teams to achieve them
- Good old appraisals
Who is responsible for PM?
Ultimately, responsibility for managing performance lies with your line managers, supported by senior management, HR, and other parts of the business.




