Striking the right balance for performance management

Alyson Pellowe wanders into the world of performance management, and discusses who is responsible for it, what it really entails and how to handle poor performers.

When I first heard the term performance management (PM) I wasn't sure what it meant for businesses. After some research I realised it's very straightforward. It's about using a range of methods to manage individuals' work in a way that is linked to the business' needs. This includes methods like:

• Setting objectives aligned to your business plan




• Devising a set of competencies and developing teams to achieve them




• Good old appraisals

Who is responsible for PM?

Ultimately, responsibility for managing performance lies with your line managers, supported by senior management, HR, and other parts of the business.