When your service provider is acquired it may throw your business into flux. But Bill Thomas suggests if you're already prepared you could turn the situation to your advantage.
Your service provider is delivering the required service levels and more, the contract is robust and all is well with world. Then suddenly, your service provider is acquired and everything is in flux. What happens next?
Outsourcing contracts typically span many years and it's vital to ensure that arrangements are structured to anticipate and respond to change – as mergers and acquisitions are fairly common in the service provider market, this is not an issue to be ignored. Even the best prepared HR service buyers are going to need to roll up their sleeves and proactively manage the transition.



