Can you keep your head when all around you are losing theirs?

Claire Logan, Rhonda James and Jacky Simmonds discuss the uncertainty of today's constantly changing business landscape and explain how to keep the focus on business delivery, citing a merger at TUI Travel as an example.

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Uncertainty is now the only constant. The current economic climate has made us all acutely aware that we are living in rapidly changing times. Change that's so frequent and unpredictable that a different approach to managing the ambiguities of everyday working life is essential.

Before a merger, downsize or implementation of a large change programme, there is a natural period of uncertainty; change is imminent but it is not clear what this means. Leaders roll out the mantra that it's "business as usual until more information is known", but in reality it is anything but.