The Royal Parks Rolls-out HR Self-Service

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The Royal Parks (TRP), an executive government agency responsible for administering and maintaining London’s Royal Parks, is rolling-out human resource (HR) self-service and workflow functionality from COA Solutions (www.coasolutions.com).

This HR functionality, which has a planned go-live of summer 2010, will be integrated into TRP’s existing COA Solutions human capital management (HCM) system, enabling 130 staff across TRP to access the HCM system themselves. To date, the HCM system has only been accessible by the HR team.

Using COA Solutions’ integrated self-service and workflow functionality, authorised managers and employees at TRP will be able to ‘self serve’ by accessing and updating HR information themselves such as holiday dates, sick leave and training details. Time-consuming, paper-based HR procedures will also be replaced with automated processes. For instance, the workflow functionality enables reports to be sent electronically. It also streamlines annual leave requests and accurately records absence, enabling line managers to have greater control over their workforce.

Teresa Marsh, HR Manager at The Royal Parks, comments, “With COA Solutions’ integrated workflow and self-service modules, we look forward to further streamlining our HR processes.”

Marsh adds, “With line managers having quick and easy access to staff information, this will aid decision making and allow management to take a more strategic view of the workforce.”

About The Royal Parks www.royalparks.org.uk  

Millions of Londoners and tourists visit the eight Royal Parks for free each year. The 5,000 acres of historic parkland provide unparalleled opportunities for enjoyment, exploration and healthy living in the heart of the capital. The Parks have hundreds of buildings, statues, and memorials, giving a fascinating insight into London's heritage. The Royal Parks manages these spaces and almost everything in them. It also conserves the Parks to ensure future generations can enjoy them too.

About COA Solutions www.coasolutions.com  

COA Solutions is the UK's leading supplier of integrated business management and information systems to public, private and not-for-profit organisations in the service sector. COA Solutions prides itself on getting close to its customers by understanding their businesses and responding to their business needs.

COA Solutions' award-winning Smart Business Suite combines core financial management, procurement, human resource and payroll systems, integrated with a range of collaborative, document management and business intelligence solutions. COA Solutions also provides managed and bureau service options. Its systems and services extend the value and effectiveness of the finance, HR and payroll departments across the organisation and enable managers in the business to monitor, analyse and continually improve corporate performance.

COA Solutions has more than 500 experienced and professional staff supporting and servicing over 4,000 clients across the UK service sector including Companies House, Newcastle City Council, WHSmith, Royal Bank of Scotland, Aer Lingus, National Express Group, DFS, RSPB and Great Ormond Street Hospital for Children NHS Trust.

Contacts:

Liz Ebbrell, COA Solutions

Liz.ebbrell@coasolutions.com

+44(0)1625 856505 or 07917 634 705

 

Ben Carey, COA Solutions

Ben.carey@coasolutions.com

+44 (0)1625 856505

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Hello! And welcome back as we enter 2012, with a busy year ahead of us all. With talk of double-dip recessions, a possible partial or even full break-up of the Eurozone and unemployment rates set to hit nearly 9%, topics such as organisational streamlining, staff resilience and talent management are likely to be on many an HR professional's lips over the next 12 months.
 
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