Coming full circle – the four levels of performance appraisal
Despite widespread usage of annual staff appraisals within all sizes and types of organisations, in the vast majority of cases the process is time-consuming and unpopular because in most people’s experience appraisals deliver little value, to the employee or the organisation itself.
Peter McHugh, CEO of Covalent Software suggests that the employee performance review processes and systems in use in most organisations today are fairly immature and at an early stage of development with a surprisingly high number still using manual, paper based systems. As such, few are properly exploiting the potential offered by electronic appraisal solutions to streamline the process and considerably increase the value of performance reviews, for both employees and the organisation.
McHugh recommends that organisations need to embark on a journey that takes them through four levels of performance review, with each level building on the one prior and delivering increasing value from the exercise.
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