Influencing engagement: the role of the line manager
John Pope offers advice on how managers can work with their teams to maximise engagement, supported by the HR function.
I thought that the subject of engagement had had enough debate; we have read about its importance and its measurement by engagement surveys; we have heard about the importance of bringing new staff into an existing work team so that they feel valued and belong. At times it has seemed that HR has a major influence in generating engagement. I want to concentrate on what the line manager can do to increase engagement and how HR can help that happen.
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