Managing remotely: Hands on, but hands on what? (Part 2)

Robert Terry brings us the second half of his piece on managing remotely. If you missed the first article, catch up here. This section addresses social media and cultural sensitivity.

The rise of ‘social media’ – many of which can be implemented or mimicked over internets or extranets to make them available only to a closed group – can have real benefits, although care is needed both in their use and the interpretation of their use. An online forum can make many threads of discussion open to all team members, so that everyone can have a voice and an opportunity to speak (and be heard) even in the absence of the physical water-cooler, canteen or shared kitchen.

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