We all need improvement plans
Improving performance - only for the struggling? We should all be taking responsibility for our performance, says Jim Constable.
Many years ago one of our coaches was working with a sales consultant. He overheard a conversation between the consultant and his client discussing the training of the client’s staff: "Where I work, we’ve been given responsibility for our own development,” said the consultant. Our coach was dumbfounded and a number of questions went through his mind: Who had responsibility for the consultant’s development before it was given back to him; at what point had he given it away; and how much trust must he have had to have given it away in the first place?
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